Role: Co-op Student Staff Customer Team Member 

Responsible to: Co-op Manager, Co-op Deputy Manager, Co-op Team Leaders 

Hours: Term-time only, casual. While this is a zero hour contract, we have a high volume of work during term-time and can offer up to 20 hours per week (18 hours per week for international students on a visa) for candidates who want them.

Salary: Grade S2 - £12.81 per hour (Subject to change 1st August 2026)

Introducing Keele SU...

1. We promise to prepare you for life after Keele
2. We promise to help you have fun and make friends for life
3. We promise to support you through your University challenges, every step of the way…

We are Global Citizens
We lead with ambition and inspire positive change, serving as role models for both people and the planet. We champion sustainable practices, inclusivity, and diversity in everything we do. By empowering students, we prioritise environmental, ethical, and social sustainability while ensuring that everyone feels welcomed, supported, and represented, regardless of their background.

We Challenge & Collaborate

We strike a dynamic balance between challenging the University to improve the student experience and collaborating to create transformative change. As a critical friend, we always put students first, fostering collaborative partnerships within Keele’s vibrant learning community to drive growth and success.

We Unlock Potential
We are committed to providing leadership opportunities and creating an environment where students can discover their strengths, unlock their full potential, and build lifelong friendships. Through a collaborative approach, we focus on empowering students to find their tribe and make unforgettable memories that will last a lifetime, leaving a lasting impact on each individual.

Keele SU services function more effectively with the contribution of student staff! We offer valuable work experience and the chance to develop a range of transferable skills that will be useful to you in securing future employment. We expect that in your time working for us your behaviour and attitude will match the values of the organisation and our Values Based Behaviours Framework and that you will work together with us to create a better Union for all of our students!

We are currently looking for enthusiastic, hard working, reliable Co-op Customer Team Members to join our student staff team.

What you get:

• Flexible work around your studies
• Free soft drink on shift
• Holiday pay %
• Discounted SU event entry

Role Summary:

Please see the full Job Description and Person Specification for full details.